Compensation Gurus is a trading name of Accell Digital Limited, a company registered in England and Wales.
Registered Address: 7 Bell Yard, London, WC2A 2JR
Company Number: 13539012
VAT Number: 389529826
ICO Registration Number: ZB239690
FCA Firm Reference Number: FRN964366
This policy outlines how we collect, use, and protect your personal information. Accell Digital is committed to maintaining your privacy and ensuring your data is handled in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
Accell Digital Limited is the Data Controller for the purposes of data protection laws. If you have any questions about this policy or your data, please contact us at:
hello@accelldigital.co.uk
Accell Digital Ltd, 7 Bell Yard, London, WC2A 2JR
We may collect and process the following personal data:
– Name
– Date of birth
– Contact details (email, phone number, address)
– Job title and profession
– Demographic information (postcode, preferences, interests)
– IP address and browser information (automatically collected)
– Claim-related data including medical or housing conditions, incident details, supporting evidence (photos/documents)
We use your data to:
– Provide and improve our services
– Assess your eligibility for a legal claim
– Match you with an appropriate solicitor or legal provider
– Respond to your enquiries
– Keep internal records
– Send service communications
With your consent, we may also:
– Send you marketing or promotional content about our services or those of trusted third parties (e.g. solicitors)
– Contact you via phone or email about related services
We rely on one or more of the following lawful bases:
– Consent – when you opt-in to marketing or agree to be contacted by a solicitor
– Performance of a contract – to assess and refer your enquiry or claim
– Legitimate interests – for internal processing and service improvement
– Legal obligation – to comply with applicable laws and regulatory requirements
We may share your data with:
– Our panel of third-party solicitors, who will assess your claim and may contact you directly
– IT and CRM providers that help deliver our services
– Payment providers, if necessary for processing transactions
– Regulators or law enforcement, when legally required
All third-party partners are bound by data protection obligations and will only use your information as instructed by us.
If your data is transferred outside the UK or European Economic Area (EEA), we will ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner or EU Commission.
We retain your data only as long as necessary to:
– Provide our services
– Fulfil legal and regulatory obligations
– Resolve disputes
Typically, this is up to 6 years after our relationship ends, unless a longer retention period is required by law.
You have the right to:
– Access the personal data we hold about you
– Correct inaccurate or incomplete data
– Request deletion of your data, where legally applicable
– Restrict or object to our processing
– Transfer your data to another provider
– Withdraw consent at any time (e.g. for marketing)
– Complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk
To exercise your rights, contact us at hello@accelldigital.co.uk.
With your consent, we may contact you via:
– SMS
– Telephone
If you no longer wish to receive marketing, you may:
– Click “unsubscribe” in any email
– Contact us at hello@accelldigital.co.uk
We will never sell your data to third parties.
We use cookies and similar technologies to:
– Improve your website experience
– Analyse traffic
– Personalise content and ads
For more detail, please see our Cookie Policy or change your browser settings to manage cookies.
We may update this policy from time to time. The most recent version will always be available on our website and we encourage you to review it periodically.